Hey Reader! I want to tell you about my client Sarah. Because what happened with her launch last week is a perfect picture of something I say all the time: More automation isn't better automation. When Sarah and I started working together, she had a pile of Manychat flows running behind her Instagram. Old ones, basic ones, ones she'd set up ages ago and forgotten about. When I asked what each one did, her honest answer was "I don't really know... but it works?" So we cleaned house. Deleted...